DELIVERY TIMES

Please be aware that all our products are hand cast/printed/painted here in the COUCH UK STUDIOS and many of our products are made to order.  While we aim to have all web orders sent out within a maximum of 7 days, if you require your order by a particular date we advise that you contact us before ordering to confirm this will be possible.

We generally send out our web orders on THURSDAYS, if you require something more urgently please get in touch before ordering to discuss. Items that are in stock can be sent on a next day service within the UK for an extra postage charge.

POSTAGE

UK ORDERS

Free signed delivery on orders over £35
Signed delivery - £4.40

EU

Free tracked shipping on orders over £35
Standard shipping (no tracking) - £4
Tracked shipping - £8.70

INTERNATIONAL ORDERS

Free tracked shipping on orders over £70
Tracked international shipping - £15

- Customs and Import duty. Customers outside the United Kingdom may be liable for any import duty, quotas, permits, product restrictions and other local requirements. Because of this customs in your country may hold a package to be examined, and we cannot be held responsible for this delay.

REFUNDS and RETURNS

If in the unlikely event you are in anyway displeased we will be MORE than HAPPY to offer you a replacement or issue a refund, please get in touch to discuss your options.